
Support
Paddock Rise
Paddock Rise is a racing management game: found a team, pick drivers and staff, develop the car in the workshop and climb the championship.
Contact us
For a problem, a question or an idea:
We usually reply within two working days. Telling us your iPhone model and iOS version helps us understand what’s going on sooner.
Frequently asked questions
What are tokens for?
To finish a workshop job straight away (one token for every 45 seconds left), to open the Premium crate (20 tokens) and to double the income you built up while away (8 tokens). You earn them by playing too, from achievements, season goals, events and crates, or you can buy them in the Shop, from the ☰ menu. Tokens live in your save: “Restore purchases” doesn’t bring them back, so export your career before you change phone.
Are crates random?
The daily crate isn’t: it’s free and follows a fixed seven-day cycle. Two are random. The bonus crate, free, comes with a podium, up to three a day: money 50%, 5 tokens 30%, a job shortened by 20 minutes 15%, a livery you don’t own 5%. The Premium crate costs 20 tokens, and its odds are written on screen before you open it: common 70% (money, morale or reputation), rare 25% (finishes the jobs in progress, or €1,000 if there are none), epic 5% (a livery you don’t own, or 40 tokens if you have them all). No crate can be bought directly with real money.
What does the Paddock Pass give me?
It’s the subscription, monthly or yearly: race prizes 25% higher, event prizes 50% higher, a fourth sponsor slot, idle income for up to twelve hours instead of six, and the Oro Paddock livery, which you keep when the subscription ends. There are also two one-time purchases: the Debut Kit, with €25,000 and 60 tokens for your current team and €25,000 more for every team you found later; and the Fast Workshop, which halves the time of jobs started after you buy it.
I’ve changed iPhone: how do I bring my team?
Your career lives only on the phone, with no account and no iCloud. On the old iPhone open Team › “Settings and save” › “Export save” and save the file wherever suits you, for example iCloud Drive. On the new iPhone found any team, then use “Import save”: the career, tokens included, takes the place of the new one. The Paddock Pass, Debut Kit and Fast Workshop come back with “Restore purchases”, at the bottom of the Shop. The same screen lets you switch the game between English and Italian.
Managing or cancelling your subscription
Subscriptions go through the App Store and are managed by Apple. To change plan or cancel, open Settings on your iPhone, tap your name, then Subscriptions, or go to apps.apple.com/account/subscriptions.
If you cancel at least 24 hours before it renews, the subscription stays active until the end of the period you’ve already paid for, and then doesn’t renew.
Refunds are decided by Apple, and you request them at reportaproblem.apple.com: we don’t see payments and can’t refund them ourselves.
Privacy and terms
- Privacy policy · What happens to your data
- Terms of use · The App Store’s standard terms, from Apple